FAQs

1. What services do you provide?

We specialize in adult telehealth care across Maryland, including:

  • Chronic disease management (e.g., diabetes, high blood pressure, heart disease and more)
  • Post-hospital recovery support
  • Functional wellness consultations (gut health, hormones, lifestyle)
  • Quick visits for lab result review and non-controlled medication refills
  • Forms, referral letters, and care coordination
2. Do you accept insurance?

Yes, We accept Medicare, Medicaid, Aetna, Cigna, UnitedHealthCare, TRICARE Prime and TRICARE Select. Coverage varies by plan. Please contact us or your insurance plan to verify benefits before your appointment. Self-pay options are also available.

3. Who can book an appointment?

Adults 21+ who live in Maryland. No referral needed.

4. How do I prepare for my telehealth appointment?
  • Use a device with a camera/microphone and a stable internet connection
  • Choose a quiet, private space
  • Have your photo ID, medication/supplement list, and recent labs handy
  • Complete any pre-visit forms we send after booking
5. How do I know which service to book?
  • New to our clinic?New Patient Visit (45–60 min)
  • Need a quick check-in, lab review, or refill (non-controlled)?Quick Visit (15 min)
  • Already a patient needing a progress check or plan adjustment?Follow-Up Visit (30 min)
  • Managing a chronic condition and want regular care?Chronic Care Package (3 follow-ups at a bundled rate)
  • Recently discharged from the hospital/ER (within 7 days)?Hospital Discharge Follow-Up (45–60 min)
  • Want a deeper dive into root-cause care, nutrition, gut health, or lifestyle?Functional Wellness Consult (45–60 min)
6. Are telehealth visits HIPAA-compliant?

Yes. Visits are conducted on a secure, HIPAA-compliant platform and your information is protected.

7. What is your cancellation policy?

Please provide 24-hour notice to avoid a missed-appointment fee.

Need to Find a Lab?

We partner with Quest Diagnostics to make getting your labs easy. After we place your lab order, use the links below.